Store Returns Policy
At Caroline's Beauty Room we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.
We offer a 100% money back guarantee on dermalogica products returned for any reason. We'll gladly accept returns for any dermalogica products purchased from us and will issue a full refund upon receiving your items within 30 days of the PURCHASE date.
Should you have a skin response to your product please also contact the salon as soon as possible.
For all other products please contact the salon should you need to return an item, we will be able to help, and possibly organise a refund, up to 30 days from the PURCHASE date.
Please contact the salon within 48hrs should you have any discrepancies with your order on info@carolinesbeautyroom.com
We aim to respond to all email queries within 48hrs, excluding public holidays.
We offer a 100% money back guarantee on dermalogica products returned for any reason. We'll gladly accept returns for any dermalogica products purchased from us and will issue a full refund upon receiving your items within 30 days of the PURCHASE date.
Should you have a skin response to your product please also contact the salon as soon as possible.
For all other products please contact the salon should you need to return an item, we will be able to help, and possibly organise a refund, up to 30 days from the PURCHASE date.
Please contact the salon within 48hrs should you have any discrepancies with your order on info@carolinesbeautyroom.com
We aim to respond to all email queries within 48hrs, excluding public holidays.
