New Client Procedures for Re-Opening in Phase 4

Please read this whole post and attached list carefully.  Please note that these measures will be in place to allow us to come to grips with new ways of working, we will appreciate your co-operation and understanding as we find our feet. We will also review them every week to see what needs to stay and what needs to go.

OK, to begin, we do not have a set date for re-opening, the projected date is July 20th if other phases go well, but we are preparing for that day with the health and safety of staff, clients and our families are at the forefront of any decisions that we make.

When we re-open we will be offering a restricted number of services to begin with, in a limited number of staff hours. We will not be working to the same level as we did pre-lockdown. We will need to reduce our exposure as we will be in close contact (under 1m) for extended periods of time with multiple people in a day.

There will be a 15 minute gap between each appointment to allow the girls to finish with you, and then sanitise and disinfect their workstations and surrounds.

For the first few weeks we will most likely not be taking any new clients in to the salon, we will be offering services to those who have been what we class as regulars in our booking system for the last 2 years. We will advise when we are taking new clients again, hopefully not very long after.

Staff hours and appointment spots will be limited to reduce exposure. There will be no very long appointments available. You may find nail art and some services not available to begin with.

The type of treatments available will be limited, reviewed weekly and will be dictated by government guidelines. We will release a full list of treatments closer to re-opening when we know what we can offer.

Online booking will be suspended for the first few weeks and we will let you know as soon as we start taking bookings again.

Failure or refusal to follow these procedures may result in you being refused services. We do not want to turn anyone away but safety will come first.

If you would like a copy of this list e-mailed to you just send us your e-mail address to info@carolinesbeautyroom.com. We want to keep you informed and up-to-date about our preparations and plans.