Client Procedures for Re-Opening in Phase 4
When we re-open we will be offering a limited number of services, in a limited number of hours. We will not be working to the same level as we did pre-lockdown.
There will be a 15min gap between each appointment to allow the girls to finish with you and clean & sanitise their workstation and surrounds.
For the first few weeks we will not be taking any new clients in to the salon, we will only be offering services to those who have been what we class as regulars in our booking system for the last 2 years. We will advise when we are taking new clients again.
Staff hours and appointment spots will be limited to reduce exposure. There will be no very long appointments available.
The type of treatments available will be limited, reviewed weekly and will be dictated by government guidelines. We will release a full list of treatments closer to re-opening when we know what we can offer.
Online booking will be suspended for the first few weeks and we will let you know when we can start taking bookings.
Failure to follow these procedures may result in you being refused services.
Closed Door Policy – you will only be permitted entry to the salon once you have an appointment or have pre-arranged your visit e.g. for gift vouchers, products etc.
No Waiting Area – Please only arrive at your scheduled time and on time, delays may cause problems for the schedule and number of people in the salon, even five minutes can make a difference. There will be no waiting inside the salon. We would ask that you wait in your car if you can. You may sit on the benches but only one person per bench. If the weather is not good, please make sure to wear a rain jacket or bring an umbrella.
Hand Washing & Shoes – upon entering please spray your shoes and then go upstairs to the bathroom to wash your hands. Then proceed straight to the reception area.
Social Distancing & Protective Equipment – we have distancing in place for treatment areas and staff will be wearing the full and appropriate protective equipment for the treatment they are carrying out.
Face Masks – Please bring a face mask to wear during your treatment. Unfortunately, we will not have enough stock to give them to clients. Failure to bring one may result in refusal.
Health Questionnaire – you will be asked to complete a short COVID-19 health questionnaire.
Exercise Common Sense – if you feel unwell do not attend the salon, your appointment can be re-scheduled. If you have open cuts or sores on an area to be treated, please re-schedule your appointment.
One Person Only – please do not bring friends, children, or anyone additional to the salon with you. No children under 18 will be permitted at the start
No Bulky Belongings – please only bring the essentials, phone, money, keys, in a small bag that can be hung on your chair. These cannot be placed onto sanitised surfaces. No bulky, large bags or shopping bags. Leave these in the boot of your car.
No External Food or Drinks – no food or drinks from outside establishments will be permitted. Please bin them in the outside bin before entering.
Remove Any Old Product – On your first visit to the salon please ensure that any home applied or very old product is removed from your nails, this will reduce the time spent at the nail table and help reduce exposure.
Payment and Re-Booking – please, where possible, use your card instead of cash. If you would like to re-book an appointment in salon we will only be taking the next appointment. Any additional appointment requests can be sent to us by e-mail or on Facebook and we will call you back at the end of the day to organise those.
Staff Decisions Are Final – Any staff member will have the right to stop your treatment at any time if they feel their safety or health will be compromised.
There will be a 15min gap between each appointment to allow the girls to finish with you and clean & sanitise their workstation and surrounds.
For the first few weeks we will not be taking any new clients in to the salon, we will only be offering services to those who have been what we class as regulars in our booking system for the last 2 years. We will advise when we are taking new clients again.
Staff hours and appointment spots will be limited to reduce exposure. There will be no very long appointments available.
The type of treatments available will be limited, reviewed weekly and will be dictated by government guidelines. We will release a full list of treatments closer to re-opening when we know what we can offer.
Online booking will be suspended for the first few weeks and we will let you know when we can start taking bookings.
Failure to follow these procedures may result in you being refused services.
Closed Door Policy – you will only be permitted entry to the salon once you have an appointment or have pre-arranged your visit e.g. for gift vouchers, products etc.
No Waiting Area – Please only arrive at your scheduled time and on time, delays may cause problems for the schedule and number of people in the salon, even five minutes can make a difference. There will be no waiting inside the salon. We would ask that you wait in your car if you can. You may sit on the benches but only one person per bench. If the weather is not good, please make sure to wear a rain jacket or bring an umbrella.
Hand Washing & Shoes – upon entering please spray your shoes and then go upstairs to the bathroom to wash your hands. Then proceed straight to the reception area.
Social Distancing & Protective Equipment – we have distancing in place for treatment areas and staff will be wearing the full and appropriate protective equipment for the treatment they are carrying out.
Face Masks – Please bring a face mask to wear during your treatment. Unfortunately, we will not have enough stock to give them to clients. Failure to bring one may result in refusal.
Health Questionnaire – you will be asked to complete a short COVID-19 health questionnaire.
Exercise Common Sense – if you feel unwell do not attend the salon, your appointment can be re-scheduled. If you have open cuts or sores on an area to be treated, please re-schedule your appointment.
One Person Only – please do not bring friends, children, or anyone additional to the salon with you. No children under 18 will be permitted at the start
No Bulky Belongings – please only bring the essentials, phone, money, keys, in a small bag that can be hung on your chair. These cannot be placed onto sanitised surfaces. No bulky, large bags or shopping bags. Leave these in the boot of your car.
No External Food or Drinks – no food or drinks from outside establishments will be permitted. Please bin them in the outside bin before entering.
Remove Any Old Product – On your first visit to the salon please ensure that any home applied or very old product is removed from your nails, this will reduce the time spent at the nail table and help reduce exposure.
Payment and Re-Booking – please, where possible, use your card instead of cash. If you would like to re-book an appointment in salon we will only be taking the next appointment. Any additional appointment requests can be sent to us by e-mail or on Facebook and we will call you back at the end of the day to organise those.
Staff Decisions Are Final – Any staff member will have the right to stop your treatment at any time if they feel their safety or health will be compromised.
